Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Ruiz

Melissa Ruiz

November 27, 2023

5  out of  5 rating by Melissa Ruiz
"Kris was so nice and helpful during the onboarding process for my new apartment in SA."
Profile photo of Maria Mancillas

Maria Mancillas

November 21, 2023

5  out of  5 rating by Maria Mancillas
"Great service always helpful Kris’s was very nice and great help with any issues I might have."
Profile photo of Jesse Soto

Jesse Soto

November 20, 2023

5  out of  5 rating by Jesse Soto
"Kris and the rest of the staff that helped me switch over were very insightful and helpful. I was impressed at the money that I was saving after bundling both car and home insurance."
Profile photo of David Shriner

David Shriner

November 16, 2023

5  out of  5 rating by David Shriner
"Professional, easy to talk to them, always listens to the customer. Excellent customer service."
Profile photo of Charlene Gieptner

Charlene Gieptner

November 13, 2023

5  out of  5 rating by Charlene Gieptner
"My review is for the entire office, although Josh and Thomas primarily. I have been with State Farm for many years, and I can not say how much I appreciate these two men. They are excellent with customer service and always calling and answering the question and mostly making sure that my family is always on the top of their priority when it comes to anything. I have our homes and cars insured with this group and can not tell you how much that I recommend that you change to this office. They are always on top of every situation and mostly they make you feel like family. Always courteous and always follow up with you every time you need something changed or updated or just ask a question. Josh is an AMAZING person and we appreciate him so much !"
Profile photo of Shirley Gust

Shirley Gust

November 10, 2023

5  out of  5 rating by Shirley Gust
"Joshua & Lauren are superb helping me with all my insurances, both auto & home, with no problems renewing yearly. Their quotes are reasonable inspite of inflation. I’m very happy with this Eastman Agency for past over 5 years. Very professional, knowledgeable & friendly. I highly recommended this place for your auto, home, life & financial services."
Profile photo of maryjane davis

maryjane davis

November 10, 2023

5  out of  5 rating by maryjane davis
"I spoke to Lauren this morning about a matter with my insurance, she was so kind and informative. Thanks Miss Davis"
Profile photo of Curtis Reed

Curtis Reed

November 10, 2023

5  out of  5 rating by Curtis Reed
"Oh FYI the entire team is awesome I really appreciate the help and support I recommend between 1-5 I recommend 6 stars. Thank you for your services amen may God bless you"
Profile photo of Oneisha James

Oneisha James

November 1, 2023

5  out of  5 rating by Oneisha James
"Sierra and Kris were a delight to work with. I feel very secure with my decision to switch to State Farm for my insurance needs. Thank you!"
Profile photo of Sarah Moey

Sarah Moey

November 1, 2023

5  out of  5 rating by Sarah Moey
"Josh F is FANTASTIC!! He is so efficient. I will call him with a list of questions, and he will take his time to answer each one. Josh even took the time to explain my entire policy to me as it is my first time having my own insurance. He remembers each of his clients and looks out for you in every way he can. I HIGHLY recommend Josh because he is the most reliable and detailed agent I’ve ever met. He gets things done asap!!"
Profile photo of Monica Longoria

Monica Longoria

November 1, 2023

5  out of  5 rating by Monica Longoria
"They go above and beyond to have great customer service"
Profile photo of Crystal C

Crystal C

October 26, 2023

5  out of  5 rating by Crystal C
"Great service ! Josh is super helpful with my auto claims and prices for my auto insurance"
Profile photo of Laura B

Laura B

October 20, 2023

5  out of  5 rating by Laura B
"I swapped recently to another agency but LAUREN here has called to make sure I got my refunds and I AM SO GRATEFUL! She has been such a wonderful helper and even though I am no longer going to be served by them, her customer service has been UNMATCHED. Grateful for you and making sure I got what I needed! Thank you!"
Profile photo of Sarah Flores

Sarah Flores

October 20, 2023

5  out of  5 rating by Sarah Flores
"Just got off the phone with Josh and it is always a pleasure speaking with him! He remembers the details of our previous convos, in regards to our family, and it feels as if he is an old family friend. Then, when we get down to business he is very knowledgeable in whatever we need to discuss, Auto, renters or Life, billing or coverages. He has a way of breaking things down so we can understand clearly and make the best informed decision possible. Today specifically, I hung up with my spirit lifted, even though we were discussing a renewal rate increase lol, which, I believe, is truly a gift! Josh is a gem and huge asset to yalls business, you are truly fortunate to have him."
Profile photo of Donald Glover

Donald Glover

October 19, 2023

5  out of  5 rating by Donald Glover
"Thanks to Sirra and Thomas for their help this was my first time getting commercial insurance for our church and they helped me through the process!!"
Profile photo of Herman Montalvo

Herman Montalvo

October 17, 2023

5  out of  5 rating by Herman Montalvo
"I needed to replace my expired liability cards and called the office. Kris was wonderful in assuring me she would forward them via email as well as encouraging me to use their app for all other needs. Thank you Kris, my anxiety level went from a 10 to zero after only several seconds of conversation. I am very, very pleased with my choice of insurance agent."
Profile photo of ARTHUR RIVERA

ARTHUR RIVERA

October 10, 2023

5  out of  5 rating by ARTHUR RIVERA
"I love doing business with d Eastman. Because they have some awesome people working there, especially Josh. He is the best agent I have ever dealt with. Josh, thank you for everything you do, you do an awesome job?"
Profile photo of Jared Edwards

Jared Edwards

October 9, 2023

5  out of  5 rating by Jared Edwards
"Josh is the man! He helped expedite my claim with State Farm HQ. He proactively reached out and followed up to speed things up without me asking. Highly recommend Dean and his team."
Profile photo of Ed

Ed

October 3, 2023

5  out of  5 rating by Ed
"Easy ad quick to get the info I needed , Sierra , was excellent got me all the info I needed and totally informed me of my coverage . I would highly recommend , Dean Eastman insurance , and highly recommend having Sierra take care of the needs you have"
Profile photo of Melissa Yebra

Melissa Yebra

September 29, 2023

5  out of  5 rating by Melissa Yebra
"Josh Fenn has always provided the best service! He is always available and always takes care of any of my concerns. I love StateFarm because of excellent service provided by people like Josh!"
Profile photo of Oleg Goyenko

Oleg Goyenko

September 28, 2023

5  out of  5 rating by Oleg Goyenko
"By far best experience we’ve ever had working with Dean Eastman"
Profile photo of Susanne Warren

Susanne Warren

September 27, 2023

5  out of  5 rating by Susanne Warren
"We just signed up for home and auto coverage with State Farm. Lauren was professional and pleasant to deal with, and always responded promptly. Very happy with service from the Eastman Agency so far."
Profile photo of Angelina Sada

Angelina Sada

September 26, 2023

5  out of  5 rating by Angelina Sada
"Choose Dean Eastman State Farm! Dean Eastman and team of Agents are very friendly. Thomas answered all my questions regarding renters insurance and was very helpful. He even went out of his way to call my leasing office for me. Thank you."
Profile photo of Brianna Bellamy

Brianna Bellamy

September 1, 2023

5  out of  5 rating by Brianna Bellamy
"I love that I picked State Farm as my insurance company. My agent Josh is amazing and helped me out so much with understanding my policy and other options for me at State Farm. I would recommend this agency to anyone in San Antonio. They really go the extra mile to provide you with great service and resources. The staff is friendly and professional. I can’t praise Josh enough 😊 👍🏾 🙌🏾"
Profile photo of Esther Williams

Esther Williams

August 29, 2023

5  out of  5 rating by Esther Williams
"Lauren was super easy to work with and communicated with me every step of the way. Highly recommend!"