State Farm® Insurance Agent Dean Eastman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Claudia Kahn
September 5, 2024
"I could go on and on about this office, but I only have so much space to write. Honest, extremely helpful, very caring, and the list goes on and on. My agent Josh has gone above and beyond to help me. He even helped me before I was his client, because of the issues I was having getting the wrongful death settlement for my deceased son (Another insurance co.). On top of it, Brie called to check on me and let me know that they were there for me, after I had gotten my insurance policies with them. She was so kind and helpful as well. They are the best!"
"Thank you, Claudia, for your heartfelt review. We're deeply touched by your words and are glad Josh and Brie could support you during such a difficult time. Your trust means the world to us. We're here for you whenever you need us."
Matt Hyden
August 26, 2024
"Ask for Lauren! Lauren’s attention to detail is so appreciated. Lauren was patient and understanding after multiple times of me rescheduling."
"Thank you, Matt, for your kind words! We're thrilled to hear that Lauren's attention to detail and patience made a positive impact on your experience. We appreciate your trust in our team and look forward to continuing to serve your insurance needs."
Nick Acron
August 21, 2024
"The entire office was very welcoming. Luis set up my auto and renters policy, and was extremely helpful, kind and informative."
"Thank you, Nick, for your kind words! We're thrilled to hear that Luis provided you with excellent service and that you felt welcomed by our team. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs."
Noah Rosenbaum
August 8, 2024
"I worked with Luis Garza, he was great, answered all of my questions, quick and simple, and was able to get me the best rates, which I was surprised about since State Farm is the #1 insurance company"
"Thank you, Noah, for your kind words! We're thrilled to hear that Luis provided excellent service and helped you find the best rates. Your satisfaction is our top priority. Welcome to the State Farm family!"
Joanne Bohac
August 5, 2024
"Lauren is absolutely AMAZING! She is friendly, professional, and shows incredible attention to detail. I really appreciate her expertise and her guidance. THANK YOU, THANK YOU, Lauren!"
"Thank you, Joanne, for your wonderful review! We're thrilled to hear that Lauren provided you with exceptional service. Your kind words and appreciation mean a lot to us. We'll be sure to share your feedback with her. Thank you for choosing our agency!"
cristina chabera
July 26, 2024
"I have continuously asked/left messages for Dean to give me a call dealing with my life insurance policies. He still has not contacted me. Lauren on the other hand has been wonderful and so on top of things for me. I just wanted to know that my agent cared about the customer and we were not just another account!"
"Cristina, I take your feedback on our agency very seriously and we would love to assist you. I make sure our team is best equipped to handle your account. As you just mentioned in your comment, my team, Lauren and Josh, have been wonderful to work with. That is so good to hear! That means our training here is working and it is paying off. Feel free to reach out to me at dean@mysatxagent.com if you have any further questions about your life insurance policies. Since you mentioned the great service you’ve received from our awesome team, I hope you would be open to changing your review for us in the future, as we constantly strive to provide five-star service. Again, thank you for your feedback. "
Nelly Montgomery
June 18, 2024
"Josh Fenn was awesome & easy to talk to. He explained the term life insurance & burial insurance coverage where I can understand it. Definitely recommend him."
"We are here to protect you and your family from the unexpected - thank you for trusting Josh and The Eastman Agency!"
Joe Rey
June 18, 2024
"First, my first annual review of my policy is a good thing to do and I learned a lot and was able to clarify questions I had. More importantly however was the patience of Account Manager, Lauren McDonald, who handled the review with a thorough undertaking of the business. She took notes and will be following up with me. Great overall experience! --Joe Rey"
"Thank you so much, Joe! We are so glad Lauren was able to assist you today and answer all your questions. Thank you for being a valued customer!"
P Hoff
June 5, 2024
"Josh Fenn has done an amazing job working with us while my car is being repaired after it was hit from behind. First there was some confusion at the car rental company about my costs for a rental. I tried to resolve it through the rental agency but got “stuck” in low-level customer service. In a discussion about my claim, I mentioned my lack of progress with the rental agency. Josh jumped right in, contacting State Farm corporate, who in turn contacted the regional corporate office for the rental company to resolve the issue. Then, when the body shop failed to return calls or send status updates about my vehicle, Josh jumped in and has called daily when necessary to get the information needed. During a stressful event that could have continued to get more stressful, Josh Fenn has offers more than platitudes. He actually jumps into action, listening, getting answers, and communicating with us —-voice, email, or text as the situation warrants."
"Thank you for the raving review. Yes, that is why you chose a personal agent. Let us handle most of the heavy lifting for you so you can rest comfortably at home knowing this agency has your back. In a stressful situation, our team is here to help life go right. :)"
Eddie Bilbraut
May 15, 2024
"JJ was very helpful and detailed about my insurance needs, very professional, I will definitely recommend him to anyone else in need of insurance."
"Thank you so much, Eddie! "
Mallory Romero
April 25, 2024
"I recently had the pleasure of working with Lauren, and I couldn't be more satisfied with the experience. She went above and beyond to ensure my stressful change request to my policies were completed! She took the time to thoroughly workout all the details then made things super easy for me. I absolutely love the Eastman Agency and all that they do! Even thought rates slightly increased I will NOT sacrifice their quality communication and dedication to save a couple bucks. Its hard to find a good agent but look no further!"
"WOW! Thank you so much for the kind review, Mallory! We are so happy that Lauren was able to assist you and ensure every detail regarding your policies were completed thoroughly and accurately. Thank you for being a valued customer with The Eastman Agency!"
HL H
March 29, 2024
"This is a great company that takes care of customers! I have been so happy since I changed to Dean Eastman! They are always helpful and courteous as well as very knowledgeable!"
"We greatly appreciate your business and trusting Dean Eastman and his team! Thank you so much for your kind words :) "
Anthony Pottebaum
March 19, 2024
"The ladies and the staff especially Linda and Chris are super friendly and knowledgeable"
"Thank you so much, Anthony!! "
Krissa Hanika Cabagui
March 16, 2024
"I had the pleasure of working with Krissy for my rental insurance needs, and I couldn't be happier with the service I received. Krissy was knowledgeable, attentive, and efficient throughout the process. She took the time to understand my specific requirements and provided me with a policy that perfectly suited my needs. I'm grateful for her assistance. Looking forward to continuing our collaboration as I explore options for my auto insurance. :)"
"That is so awesome! We are so happy Krissy was attentive and efficient in providing you assistance for your insurance needs. Thank you for being a valued customer at The Eastman Agency!"
Stephanie Orantes
March 7, 2024
"Krissy was so amazing , she is ver professional and very helpful I highly recommend her"
"Thank you so much, Stephanie!"
Kim Ramon
February 21, 2024
"Kris and Linda also very helpful when I have questions about my policy."
"Thank you, Kim!"
Jesus Morales
February 21, 2024
"Lauren McDonald was very detailed and provided valuable information about our insurance policy. She demonstrated a caring attitude towards our needs."
"Awesome! So glad, Lauren, we able to provide valuable info with care and detailed service for your needs! "
Janet Bellefeuille
February 20, 2024
"Great friendly Service, Quick and Fast!"
"Thank you, Janet!"
Puppy Dice
February 17, 2024
"Went through my parents policy updates with Lauren, she was fantastic and helped up find ways to improve our coverage where it matter and save money! Josh was super helpful as well pretty providing us insights into the different types of claims. Thank you Lauren and Josh!"
"So glad to hear Lauren and Josh were helpful in providing you great insights and improved your coverage. Thank you for being a valued customer with our agency. "
John Centeno
February 16, 2024
"Ma’am Krissy Chong provided exceptional service! She attend all our needs and questions quickly and She is friendly and very informative as well. She explained everything to us clearly and precisely. I would highly recommend her to anyone! She also provided us with peace of mind that we were looking for. Thank you Ma’am Krissy and God bless you more! State farm has an amazing agent!"
"This is awesome! Thank you, John! We are so happy Krissy was able to attend to all of your needs and questions quickly. Thank you for being a valued customer. "
Alexander Lopez
February 14, 2024
"Excellent experience switching over to State Farm from Allstate. Max over at Dean Eastman agency was very quick to get in contact, he also has maintained exceptional contact and service with me throughout the whole process. First time shopping for insurance on my own, it's been an amazing experience. Thanks Dean Eastman Agency Team!!"
"Thank you so much, Alex! We are so happy Max was able to provide exceptional service all while providing the best price! Welcome to the family!"
Madi Jane
February 14, 2024
"My girl Kris knows how to take care of her customers! I have been in contact with her to help out a few of my friends and she never fails to come through!"
"Yes, she does! So glad she was able to take care of you and much more!"
tracy henn
January 12, 2024
"When we added a teen driver the sticker shock sent us looking and State Farm gave us the best quotes. We continue to stay because Josh Fenn has been amazing. He follows up on any questions, and has saved my family a lot of $$ by proactively working for us."
"Thank you so much Tracy! We strive to proactively work with you and your family to save you money and provide the best service!"
Ginny Riley
January 6, 2024
"Dean Eastman leads a great team of helpful, sincere, and diligent insurance agents. HIGHLY recommended!"
"Thank you so much for the kind review, Ginny! We indeed have a great team of helpful and sincere agents :) "
Manish Kapoor
December 22, 2023
"Very Helpful staff, quite easy to talk to and takes time to explain things."
"Thank you, Manish!"